Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems.

Key responsibilities:

• Manage program outcomes from initiation to close-out, ensuring alignment and coordination among diverse stakeholders
• Identify and mitigate program risks and issues, developing strategies to ensure compliance with policies and procedures
• Facilitate cross-functional collaboration to achieve effective business decisions and support organizational change management initiatives

Required qualifications:

• Bachelor's degree from an accredited college or university with a minimum of five years of project management experience, including two years in program management, or eight years of relevant experience
• Minimum one year of experience in a leadership role
• Experience with program financial management and vendor performance reviews
• Proficiency in project management tools and methodologies
• Knowledge of the healthcare industry and change management practices