Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams, primarily using EPIC systems.

Key responsibilities:

• Leads program teams by coordinating resources and monitoring progress to achieve strategic business goals
• Identifies and mitigates program risks while ensuring compliance with policies and procedures
• Builds relationships with stakeholders and vendors to facilitate program delivery and improve service level agreements

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of project management experience, including two years in program management, or eight years of project management experience with two years in program management
• Minimum one year of experience in a leadership role
• Experience with EPIC systems, particularly Cadence and MyChart
• Strong financial acumen and experience in managing program financials
• Proven ability to collaborate cross-functionally and manage diverse relationships