Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems like Cadence and MyChart.

Key Responsibilities

• Leads program teams by coordinating resources, monitoring performance, and ensuring alignment with strategic business goals
• Identifies and mitigates program risks, issues, and compliance with policies while engaging diverse stakeholders
• Develops and manages complex program plans, including scope, schedule, and resource allocation to achieve desired outcomes

Required Qualifications

• Bachelor's degree from an accredited college or university and a minimum of five (5) years of experience in project management, including at least two (2) years in program management, or a minimum of eight (8) years of relevant experience with two (2) years in program management
• Minimum one (1) year of experience in a leadership role, with or without direct reports
• Experience with change management and strategic program management
• Proficiency in project management tools and applied data analysis
• Ability to manage diverse relationships and negotiate effectively