Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems like Cadence and MyChart.

Key responsibilities:

• Leads program teams and coordinates resources to achieve strategic business goals across multiple departments
• Identifies and mitigates program risks, ensuring compliance with policies and procedures while monitoring program performance
• Facilitates collaboration among diverse stakeholders and manages vendor performance and contract negotiations

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of project management experience, including two years in program management, or eight years of project management experience with two years in program management
• Minimum one year of experience in a leadership role
• Experience with change management and strategic program management
• Strong financial acumen and ability to manage program financials
• Proven ability to work collaboratively across functions and manage diverse relationships