Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems such as Cadence and MyChart.

Key responsibilities:

• Oversee program outcomes from initiation to close-out, coordinating internal and external resources across multiple workstreams
• Identify and mitigate program risks, ensuring compliance with policies and procedures while engaging diverse stakeholders
• Develop and manage complex program plans, including financial oversight and organizational change management activities

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management or a related field, including at least two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience with managing diverse relationships and cross-functional collaboration
• Proficiency in project management tools and methodologies
• Strong financial acumen and experience in risk assessment and management