Program Manager IV

Job Summary

Managing medium-to-large scale programs focused on optimizing appointing systems, the full-time remote Program Manager IV will enhance member experience by coordinating clinical, contact center, and IT needs, primarily utilizing EPIC tools like Cadence and MyChart.

Key responsibilities:

• Oversee program outcomes from initiation to close-out, ensuring alignment and support among diverse stakeholders
• Monitor program performance, risks, and compliance while developing mitigation plans and strategies
• Facilitate cross-functional collaboration and provide recommendations to achieve effective business decisions

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of project management experience, including two years in program management, or a minimum of eight years of relevant experience
• At least one year of experience in a leadership role
• Experience in managing program financials and vendor performance
• Proficiency in project management tools and methodologies
• Strong skills in change management and cross-group collaboration