Program Manager IV

Job Summary

Focusing on enhancing member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs related to appointing and scheduling workflows, collaborating across clinical, contact center, and IT teams to optimize processes in EPIC, particularly Cadence and MyChart.

Key Responsibilities

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals and stakeholder engagement
• Monitor program performance and compliance, proactively identifying risks and developing mitigation strategies
• Facilitate collaboration among cross-functional teams and external stakeholders to drive program success and address complex challenges

Required Qualifications

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of relevant experience with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience in managing diverse relationships and facilitating team collaboration
• Proficiency in project management tools and methodologies
• Strong financial acumen and experience in managing program financials