Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, acting as a liaison between clinical needs, contact centers, and IT while utilizing EPIC systems like Cadence and MyChart.

Key Responsibilities

• Develops and manages complex program plans, ensuring alignment with strategic business goals and compliance with policies
• Facilitates collaboration among cross-functional teams and stakeholders to drive program outcomes and address performance feedback
• Monitors program performance, identifies risks, and implements mitigation strategies to ensure successful program delivery

Required Qualifications

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of relevant experience with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience in managing diverse relationships and collaborating cross-functionally
• Strong financial acumen and ability to manage program financials
• Proficient in project management tools and methodologies