Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, acting as a liaison between clinical needs, contact centers, and IT while utilizing EPIC systems.

Key responsibilities:

• Manage program outcomes from initiation to close-out, ensuring alignment and support from diverse stakeholders
• Proactively monitor program risks and compliance, developing mitigation plans and ensuring adherence to policies
• Facilitate collaboration across teams to achieve effective business decisions and support organizational change management

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of relevant experience with two years in program management
• Minimum one year of experience in a leadership role
• Experience with labor relations is preferred
• Experience in learning and curriculum development is preferred