Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams, while utilizing EPIC systems like Cadence and MyChart.

Key responsibilities:

• Manage and monitor program performance, ensuring alignment with strategic business goals and adherence to policies
• Facilitate collaboration among cross-functional teams and stakeholders to achieve program objectives and resolve complex issues
• Develop and implement program plans, including resource allocation, risk management, and compliance monitoring

Required qualifications:

• Bachelor's degree from an accredited institution and at least five years of experience in project management, including two years in program management, or a minimum of eight years of relevant experience
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience with change management and strategic program management
• Proficiency in applied data analysis and financial acumen
• Strong negotiation and conflict resolution skills