Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems like Cadence and MyChart.

Key responsibilities

• Oversees program outcomes from initiation to close-out, ensuring alignment and coordination among diverse stakeholders
• Identifies and mitigates program risks, issues, and compliance with policies while managing program financials
• Facilitates team collaboration and develops work plans to meet business priorities and deadlines

Required qualifications

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management or a directly related field, including two years of program management experience, or eight years of relevant experience with two years in program management
• Minimum one year of experience in a leadership role
• Experience with change management and cross-functional collaboration
• Proficiency in project management tools and techniques
• Understanding of the healthcare industry and program management best practices