Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, serving as a liaison between clinical needs, contact centers, and IT while utilizing EPIC systems.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Identify and mitigate program risks and issues while ensuring compliance with relevant policies and procedures
• Collaborate with cross-functional teams and stakeholders to facilitate effective decision-making and resource allocation

Required qualifications:

• Bachelor's degree from an accredited college or university
• Minimum five (5) years of experience in project management, including two (2) years in program management
• One (1) year of experience in a leadership role
• Experience with change management and organizational processes
• Proficiency in managing diverse relationships and vendor performance