Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems like Cadence and MyChart.

Key Responsibilities

• Develops and manages complex program plans, ensuring alignment with strategic business goals and compliance with policies
• Facilitates collaboration among cross-functional teams and stakeholders to monitor program performance and address risks
• Oversees vendor performance, ensuring service level agreements are met and assisting in contract negotiations

Required Qualifications

• Bachelor's degree from an accredited college or university and at least five years of experience in project management, including two years in program management, or a minimum of eight years of relevant experience with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience with change management and managing diverse relationships
• Proficiency in project management tools and methodologies
• Strong financial acumen related to program management