Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, serving as a liaison among clinical needs, contact center operations, and IT, while working extensively with EPIC systems.

Key responsibilities:

• Manage program outcomes from initiation to close-out, coordinating internal and external resources
• Monitor program performance and compliance, developing mitigation plans for identified risks and issues
• Facilitate collaboration among diverse stakeholders and ensure alignment with program goals and objectives

Required qualifications:

• Bachelor's degree from an accredited college or university with a minimum of five years of project management experience, including two years in program management, or eight years of project management experience with two years in program management
• Minimum one year of experience in a leadership role
• Experience working with labor relations (preferred)
• Experience in learning and curriculum development (preferred)