Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, serving as a liaison among clinical, contact center, and IT teams while utilizing EPIC systems.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Proactively identify and mitigate program risks and issues while monitoring compliance with policies and procedures
• Facilitate collaboration among diverse stakeholders and lead program teams to achieve desired outcomes

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of experience in project management with two years in program management
• Minimum one year of experience in a leadership role
• Experience with program financial management and resource allocation
• Proficiency in change management and cross-functional collaboration
• Strong analytical skills with a focus on data-driven decision making