Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams, primarily using EPIC, Cadence, and MyChart.

Key responsibilities:

• Develops and manages complex program plans, ensuring alignment with strategic business goals and compliance with policies
• Facilitates collaboration among cross-functional teams and stakeholders to identify improvement opportunities and resolve issues
• Monitors program performance, financials, and vendor compliance, making adjustments as necessary to maximize long-term value

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of relevant experience with two years in program management
• Minimum one year of experience in a leadership role
• Experience with change management and strategic program management
• Proficiency in project management tools and applied data analysis
• Ability to manage diverse relationships and negotiate effectively