Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, serving as a liaison between clinical, contact center, and IT teams while working primarily in EPIC.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Proactively monitor program risks and issues, developing mitigation strategies as necessary
• Facilitate collaboration among diverse stakeholders and ensure adherence to policies and procedures

Required qualifications:

• Bachelor's degree from an accredited college or university with a minimum of five years of project management experience, including two years in program management, or eight years of relevant experience with two years in program management
• Minimum one year of experience in a leadership role
• Experience with change management and strategic program management
• Strong financial acumen and ability to manage program financials
• Experience working with cross-functional teams and external stakeholders