Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, acting as a liaison between clinical needs, contact centers, and IT, while working extensively with EPIC, Cadence, and MyChart.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Monitor program performance, risks, and compliance, developing mitigation plans as necessary
• Facilitate collaboration among diverse stakeholders, ensuring effective communication and support for program objectives

Required qualifications:

• Bachelor's degree from an accredited college or university with a minimum of five years of project management experience, including two years in program management, or eight years of project management experience with two years in program management
• At least one year of experience in a leadership role
• Experience working with labor relations (preferred)
• Experience in learning and curriculum development (preferred)