Program Manager IV

Job Summary

Focused on enhancing member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs related to appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams to optimize processes using EPIC systems.

Key responsibilities:

• Manage and monitor program activities across multiple workstreams, ensuring alignment with strategic business goals
• Develop and implement risk mitigation plans while ensuring compliance with relevant policies and procedures
• Facilitate collaboration among diverse stakeholders and lead program team members to achieve desired outcomes

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of experience in project management with two years in program management
• Minimum one year of experience in a leadership role
• Experience with change management and strategic program management
• Proficiency in applied data analysis and project management tools
• Strong financial acumen and negotiation skills