Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, acting as a liaison between clinical, contact center, and IT teams while utilizing EPIC systems.

Key responsibilities

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals across departments
• Proactively identify and mitigate program risks, issues, and compliance with policies and procedures
• Facilitate collaboration among diverse stakeholders and monitor program performance to deliver maximum long-term value

Required qualifications

• Bachelor's degree from an accredited college or university with a minimum of five years of project management experience, including two years in program management, or eight years of project management experience with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience with program management tools and methodologies
• Strong financial acumen and understanding of risk assessment
• Proven ability to manage diverse relationships and negotiate effectively