Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems like Cadence and MyChart.

Key Responsibilities

• Manage program outcomes from initiation to close-out, coordinating internal and external resources across multiple workstreams
• Identify and mitigate program risks and issues, ensuring compliance with policies and procedures while fostering stakeholder engagement
• Develop and analyze complex program plans, monitor financials, and drive organizational change management initiatives

Required Qualifications

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of relevant experience including two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience in managing diverse relationships and facilitating cross-functional collaboration
• Proficiency in project management tools and techniques
• Strong financial acumen and risk assessment capabilities