Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, serving as a liaison between clinical, contact center, and IT teams while utilizing EPIC systems like Cadence and MyChart.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Proactively monitor program risks and issues, developing mitigation plans and ensuring compliance with policies
• Facilitate collaboration among cross-functional teams and stakeholders to achieve effective business decisions and program outcomes

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of related experience including program management
• Minimum one year of experience in a leadership role
• Experience with change management and strategic program management
• Proficiency in applied data analysis and risk assessment
• Experience in managing diverse relationships and vendor negotiations