Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams, primarily using EPIC systems.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Monitor program performance, risks, and compliance, developing mitigation plans as necessary
• Facilitate collaboration among diverse stakeholders, ensuring effective communication and decision-making

Required qualifications:

• Bachelor's degree from an accredited college or university
• Minimum five (5) years of experience in project management, including at least two (2) years in program management
• One (1) year of experience in a leadership role, with or without direct reports
• Experience with data analysis and change management
• Proven ability to manage diverse relationships and negotiate effectively