Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems.

Key responsibilities:

• Leads program teams to achieve strategic business goals and monitors program performance to ensure maximum value delivery
• Identifies and mitigates program risks, issues, and compliance with policies and procedures while facilitating collaboration among diverse stakeholders
• Develops and manages complex program plans, including resource allocation, financial oversight, and adherence to service level agreements with vendors

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of relevant experience with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience in managing diverse relationships and facilitating cross-functional collaboration
• Strong financial acumen and understanding of change management processes
• Proficiency in project management tools and applied data analysis