Program Manager IV

Job Summary

Focused on enhancing member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs related to appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams, while utilizing EPIC systems such as Cadence and MyChart.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals across departments
• Proactively identify program risks and develop mitigation strategies while monitoring compliance with policies and procedures
• Facilitate collaboration among diverse stakeholders and provide insights to senior management regarding program goals and deliverables

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of relevant experience with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience in managing complex program plans, including scope, schedule, and resource forecasting
• Proficiency in change management and risk assessment
• Strong financial acumen and negotiation skills