Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, coordinating between clinical needs, contact centers, and IT while utilizing EPIC systems like Cadence and MyChart.

Key responsibilities:

• Develops and manages program plans, ensuring alignment with strategic business goals and stakeholder engagement
• Monitors program performance, identifying risks and implementing mitigation strategies to ensure successful outcomes
• Facilitates collaboration among cross-functional teams and external vendors, ensuring compliance with policies and service level agreements

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management or a related field, including two years in program management, or eight years of relevant experience with two years in program management
• Minimum one year of experience in a leadership role
• Experience with change management and strategic program management
• Proficiency in applied data analysis and project management tools
• Strong negotiation skills and financial acumen