Program Manager IV

Job Summary

Focused on enhancing member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs related to appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems like Cadence and MyChart.

Key responsibilities:

• Oversee program outcomes from initiation to close-out, ensuring alignment and support from diverse stakeholders
• Monitor program performance, risks, and compliance with policies, while developing mitigation plans as necessary
• Facilitate collaboration among cross-functional teams to drive effective business decisions and improve processes

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five (5) years of experience in project management, including two (2) years in program management, or eight (8) years of project management experience with two (2) years in program management
• Minimum one (1) year of experience in a leadership role
• Experience in managing complex program plans and financials
• Strong background in change management and cross-group collaboration
• Proficient in applied data analysis and strategic program management