Program Manager IV

Job Summary

Seeking a full-time remote Program Manager IV, Appointing System Optimization, who will manage medium-to-large scale programs focused on improving member experience by enhancing appointing and scheduling workflows through collaboration with clinical, contact center, and IT teams, utilizing EPIC systems such as Cadence and MyChart.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals and stakeholder engagement
• Proactively monitor program risks and issues, developing mitigation plans and ensuring compliance with relevant policies and procedures
• Facilitate collaboration among cross-functional teams and external stakeholders to drive program success and improve operational efficiencies

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five (5) years of experience in project management, including at least two (2) years in program management, or a minimum of eight (8) years of relevant experience
• At least one (1) year of experience in a leadership role
• Experience with change management and strategic program management
• Proficiency in project management tools and techniques
• Strong financial acumen and experience in managing program financials