Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, serving as a liaison between clinical, contact center, and IT teams while utilizing EPIC systems.

Key responsibilities:

• Manage program outcomes from initiation to close-out, coordinating resources and monitoring compliance with policies
• Identify and mitigate program risks, ensuring alignment and support from diverse stakeholders
• Develop and analyze complex program plans, managing financials and facilitating team collaboration to meet business priorities

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of relevant experience with two years in program management
• One year of experience in a leadership role, with or without direct reports
• Experience working with labor relations (preferred)
• Experience in learning and curriculum development (preferred)