Program Manager IV

Job Summary

To enhance member experience through effective strategies, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems.

Key responsibilities:

• Leads program teams by coordinating resources and monitoring progress to achieve strategic business goals
• Identifies and mitigates program risks and issues while ensuring compliance with policies and procedures
• Facilitates collaboration among diverse stakeholders to promote program vision and objectives

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including at least two years in program management, or a minimum of eight years of relevant experience including two years in program management
• Minimum one year of experience in a leadership role with or without direct reports
• Experience with change management and program performance monitoring
• Proficiency in project management tools and methodologies
• Ability to manage diverse relationships and negotiate effectively