Program Manager IV

Job Summary

Focusing on improving member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs related to appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems like Cadence and MyChart.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment and support from diverse stakeholders
• Monitor program performance and compliance, identifying risks and developing mitigation strategies
• Facilitate cross-functional collaboration to achieve business outcomes and drive resource allocation

Required qualifications:

• Bachelor's degree from an accredited college or university with a minimum of five years of project management experience, including two years in program management, or eight years of project management experience with two years in program management
• One year of experience in a leadership role
• Experience in managing complex program plans and financials
• Proven ability to engage and influence stakeholders across various levels
• Strong expertise in change management and program delivery methodologies