Program Manager IV

Job Summary

Focusing on enhancing member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs related to appointing and scheduling workflows, serving as a liaison between clinical needs, contact center operations, and IT while utilizing EPIC systems.

Key responsibilities:

• Manage and monitor program activities to ensure alignment with strategic business goals and compliance with policies
• Facilitate collaboration among cross-functional teams and stakeholders to drive program success and address performance feedback
• Identify program risks and develop mitigation plans while overseeing vendor performance and contract negotiations

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of relevant experience with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience managing complex program plans, including scope, schedule, and resource forecasting
• Proficiency in change management and strategic program management
• Strong financial acumen and ability to monitor program financials