Program Manager IV

Job Summary

Focusing on enhancing member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs related to appointing and scheduling workflows, serving as a liaison between clinical, contact center, and IT teams while leveraging EPIC systems.

Key responsibilities:

• Develops and manages complex program plans, ensuring alignment with strategic business goals and effective resource allocation
• Proactively identifies program risks and issues, implementing mitigation strategies and ensuring compliance with policies and procedures
• Facilitates collaboration among diverse stakeholders, providing insights and recommendations to drive program success and vendor performance

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of relevant experience including two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience in managing diverse relationships and facilitating cross-functional collaboration
• Proficiency in program management tools and techniques, including change management and risk assessment
• Strong financial acumen and ability to monitor program financials effectively