Program Manager IV

Job Summary

Focusing on improving member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs related to appointing and scheduling workflows, serving as a liaison between clinical, contact center, and IT teams while utilizing EPIC systems.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Monitor program performance, risks, and compliance, developing mitigation plans as necessary
• Facilitate collaboration among diverse stakeholders and assist in vendor performance reviews and contract negotiations

Required qualifications:

• Bachelor's degree from an accredited college or university and five (5) years of project management experience, including two (2) years in program management, or eight (8) years of project management experience with two (2) years in program management
• Minimum one (1) year of experience in a leadership role
• Experience with change management and strategic program management
• Proficiency in applied data analysis and risk assessment
• Strong negotiation skills and financial acumen