Program Manager IV

Job Summary

Focused on enhancing member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs related to appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams to optimize processes using EPIC systems.

Key responsibilities

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Proactively monitor program risks and issues, developing mitigation plans as necessary
• Facilitate collaboration among diverse stakeholders and ensure compliance with relevant policies and procedures

Required qualifications

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including at least two years in program management, or eight years of relevant experience
• Minimum one year of experience in a leadership role
• Experience with program management practices and tools
• Strong financial acumen related to program management
• Ability to manage diverse relationships and influence stakeholders effectively