Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, acting as a liaison between clinical, contact center, and IT teams while utilizing EPIC tools like Cadence and MyChart.

Key responsibilities:

• Manage and monitor program performance, ensuring alignment with strategic business goals and compliance with policies
• Facilitate collaboration across cross-functional teams and external stakeholders to drive program outcomes and address complex issues
• Develop and implement program plans, including risk management strategies and resource allocation, to achieve desired results

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of relevant experience
• At least one year of experience in a leadership role, with or without direct reports
• Experience with change management and strategic program management
• Proficiency in applied data analysis and financial acumen
• Strong skills in negotiation and managing diverse relationships