Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams, primarily using EPIC systems like Cadence and MyChart.

Key Responsibilities

• Leads program teams by coordinating resources, monitoring performance, and ensuring adherence to policies and procedures
• Identifies and mitigates program risks while developing and managing complex program plans and financials
• Facilitates collaboration among diverse stakeholders and ensures alignment on program goals and deliverables

Required Qualifications

• Bachelor's degree from an accredited college or university and a minimum of five (5) years experience in project management, including two (2) years in program management, or eight (8) years of relevant experience with two (2) years in program management
• Minimum one (1) year of experience in a leadership role
• Experience with change management and cross-functional collaboration
• Strong financial acumen and ability to manage program financials
• Proficiency in project management tools and methodologies