Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems like Cadence and MyChart.

Key Responsibilities

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Proactively monitor program risks and develop mitigation strategies while ensuring compliance with policies and procedures
• Facilitate collaboration among diverse stakeholders and lead program team members to achieve desired outcomes

Required Qualifications

• Bachelor's degree from an accredited college or university and a minimum of five (5) years of experience in project management, including two (2) years in program management, or eight (8) years of experience in project management with two (2) years in program management
• Minimum one (1) year of experience in a leadership role, with or without direct reports
• Experience in managing complex program plans and financials
• Strong background in change management and cross-functional collaboration
• Proven ability to engage with stakeholders and communicate effectively at various organizational levels