Program Manager IV

Job Summary

Managing medium-to-large scale programs focused on optimizing the appointing system, the full-time remote Program Manager IV will enhance member experience by coordinating clinical, contact center, and IT needs while working extensively with EPIC, specifically Cadence and MyChart.

Key responsibilities:

• Oversee program outcomes from initiation to close-out, ensuring alignment and support from diverse stakeholders
• Monitor program risks and compliance, developing mitigation plans and ensuring adherence to policies and procedures
• Facilitate collaboration across teams to drive effective business decisions and manage program financials

Required qualifications:

• Bachelor's degree from an accredited institution with a minimum of five years in project management, including two years in program management, or eight years in project management with two years in program management
• At least one year of experience in a leadership role, with or without direct reports
• Experience in managing complex program plans and financials
• Proficiency in change management and cross-group collaboration
• Demonstrated ability to communicate effectively with diverse stakeholders