Program Manager IV

Job Summary

Focused on enhancing member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs related to appointing and scheduling workflows, serving as a liaison between clinical needs, contact centers, and IT while utilizing EPIC systems like Cadence and MyChart.

Key responsibilities:

• Oversee program activities from initiation to close-out, ensuring alignment with strategic business goals and stakeholder coordination
• Monitor program performance, identify risks, and develop mitigation strategies to ensure successful outcomes
• Facilitate collaboration among cross-functional teams and external stakeholders to drive program success and improve processes

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including at least two years in program management, or eight years of relevant experience with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Proven experience in managing complex program plans and financials
• Strong background in change management and stakeholder engagement
• Experience with vendor performance reviews and contract negotiations