Program Manager IV
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Job Summary
Focusing on improving member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs related to appointing and scheduling workflows, acting as a liaison between clinical, contact center, and IT teams while utilizing EPIC systems.
Key responsibilities
- Manage and coordinate multiple workstreams to achieve strategic business goals and program outcomes
- Monitor program performance, risks, and compliance, developing mitigation plans as necessary
- Facilitate collaboration among cross-functional stakeholders and ensure alignment on program objectives
Required qualifications
- Bachelor's degree from an accredited college or university
- Minimum five (5) years of experience in project management, including two (2) years in program management
- One (1) year of experience in a leadership role, with or without direct reports
- Experience with change management and cross-group collaboration
- Strong financial acumen and understanding of the healthcare industry
Complete Job Description
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