Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems like Cadence and MyChart.

Key responsibilities:

• Oversee program management from initiation to close-out, ensuring alignment with strategic business goals and stakeholder engagement
• Identify and mitigate program risks, monitor compliance with policies, and manage program financials to maximize long-term value
• Facilitate collaboration among cross-functional teams, providing insights and recommendations to stakeholders for effective decision-making

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of experience in project management with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience in change management and managing diverse relationships
• Proficiency in project management tools and methodologies
• Strong financial acumen and ability to analyze program performance metrics