Program Manager IV

Job Summary

Focusing on enhancing member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs related to appointing and scheduling workflows, coordinating between clinical needs, contact center operations, and IT while utilizing EPIC systems like Cadence and MyChart.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Proactively monitor program risks and compliance, developing mitigation plans and strategies as needed
• Facilitate collaboration among diverse stakeholders, ensuring effective communication and stakeholder engagement throughout the program lifecycle

Required qualifications:

• Bachelor's degree from an accredited college or university with a minimum of five years of experience in project management, including two years in program management, or eight years of relevant experience with two years in program management
• Minimum one year of experience in a leadership role
• Experience with change management and organizational change processes
• Proficiency in managing complex program plans and financials
• Demonstrated ability to build relationships with cross-functional teams and stakeholders