Program Manager IV

Job Summary

Focused on improving member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs related to appointing and scheduling workflows, working closely with clinical, contact center, and IT teams to enhance patient access to appointments.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Facilitate collaboration among cross-functional teams and stakeholders to drive program success and address performance feedback
• Monitor program risks and compliance, developing mitigation strategies and ensuring adherence to policies and procedures

Required qualifications:

• Bachelor's degree from an accredited college or university with a minimum of five years of experience in project management, including two years in program management, or eight years of experience in project management with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience in managing complex program plans and financials
• Proven ability to build relationships with diverse stakeholders and facilitate team collaboration
• Experience in change management and strategic program management