Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, acting as a liaison between clinical, contact center, and IT teams while utilizing EPIC systems.

Key Responsibilities

• Manage and monitor program performance, ensuring alignment with strategic business goals and compliance with policies
• Facilitate collaboration among cross-functional teams and stakeholders to drive program success and address complex issues
• Develop and implement program plans, including risk management strategies and resource allocation, to achieve desired outcomes

Required Qualifications

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of experience in project management with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience with change management and strategic program management
• Proficiency in applied data analysis and project management tools
• Strong negotiation skills and financial acumen