Program Manager, Public Sector

Job Summary

To support execution of priority Federal opportunities, the full-time Program Manager, Public Sector will manage complex customer engagements and provide practitioner expertise in FOIA workflows, operating requirements, and compliance, working remotely or in a hybrid capacity.

Key responsibilities

• Support execution of Federal initiatives, particularly FOIA-specific opportunities, by integrating agency operational context into customer engagements
• Translate Federal agency workflows and requirements into actionable recommendations for Product and Public Sector leadership
• Partner with Sales and account teams on complex Federal opportunities and provide strategic guidance for implementations and workflow designs

Required qualifications

• Direct Federal agency experience, particularly in FOIA, records management, or related legal workflows
• Significant program leadership experience in complex, regulated government environments
• Strong cross-functional leadership skills and ability to engage with multiple teams and senior stakeholders
• Experience in establishing standards and governance across complex organizations
• Credibility with agency stakeholders and sound judgment in high-stakes environments