Project Coordinator
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Job Summary
To support the Customer Renewals Center, the remote Project Coordinator will manage end-to-end renewal execution, interface with customers to negotiate commercial terms, and drive incremental revenue while collaborating with Customer Success Managers and the extended account team.
Key responsibilities
- Provide comprehensive renewal execution support and maintain knowledge of commercial negotiation and product portfolio metrics
- Leverage internal networks to navigate cross-functionally and regionally for effective renewal strategies
- Understand and apply negotiation methods that benefit both SAP and the customer while ensuring compliance with SAP Cloud Terms and Conditions
Required qualifications
- Bachelor's Degree or equivalent comparable experience
- Experience in a customer-facing role with a proven ability to influence stakeholders
- Commercial negotiation experience with a track record of meeting or exceeding renewal revenue goals
- Ability to work with multiple SAP commercial software systems
- Proven organizational skills with a process-oriented approach
Complete Job Description
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