Project Management Training Specialist
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Job Summary
To support Department of Veterans Affairs technology modernization initiatives, the full-time remote Project Management Training Specialist will coordinate learner services and virtual training operations, including scheduling classes, managing learning management systems, and providing user support.
Key responsibilities
- Schedule and manage live classes, including invitations, attendance, and enrollment changes
- Produce and moderate virtual training sessions using Microsoft Teams or Webex, ensuring smooth operation and troubleshooting issues
- Maintain accurate LMS records, respond to learner inquiries, and document user questions to improve training logistics
Required qualifications
- Associate's degree or equivalent in a relevant field, with two additional years of experience substituting for a Bachelor's degree
- 1+ year of experience in training operations, learning support, or help desk roles
- Experience with virtual event support using Microsoft Teams or Webex
- Familiarity with LMS tracking and user support
- Working knowledge of Jira Cloud and strong organizational skills
Complete Job Description
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