Project Manager
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Job Summary
Experienced in software implementation, the full-time Project Manager will manage the onboarding of new customers and upgrades for existing clients, ensuring smooth project lifecycles and excellent service in a 100% remote work environment.
Key responsibilities
- Develop and maintain comprehensive onboarding and upgrade plans in collaboration with Sales and Customer Success teams
- Manage project timelines, resources, and documentation to ensure successful project delivery and customer satisfaction
- Conduct post-implementation reviews to assess project outcomes and gather customer feedback for continuous improvement
Required qualifications
- Bachelor's degree in a related field or equivalent work experience
- At least 3 years of experience in project management, preferably in software implementation or upgrades
- Knowledge of project management methodologies and tools
- Experience with Agile/Scrum methodologies is a plus
- Familiarity with software development and implementation processes
Complete Job Description
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