Project Manager, Customer Success
Job Summary
To support a growing practice, the full-time Project Manager, Customer Success will manage the onboarding of new clinics, prioritize technical requests, and ensure seamless project execution in a remote environment.
Key responsibilities
- Rank incoming requests by impact and dependencies to prioritize team workload
- Guide each clinic from initial contact to full implementation, ensuring alignment between engineering, product, and clinic teams
- Identify and escalate risks early to maintain project timelines and deliverables
Required qualifications
- 3-6 years of experience managing technical or implementation projects
- Fluency with APIs, data models, and integrations
- Strong communication skills with both technical and non-technical stakeholders
- Ability to manage multiple simultaneous launches effectively
- Experience in healthcare data or health-tech is a plus
Complete Job Description
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